Delete Your StudyDuo Account

Last updated: May 28, 2026

You can permanently delete your StudyDuo account and the data associated with it at any time. This page explains how to request deletion, what data is removed, and what we are required to retain.

Option 1: Delete from the app

The fastest way to delete your account is directly from the StudyDuo app:

Open the StudyDuo app on your device.
Go to the Profile tab.
Tap the gear icon in the top right corner, then Manage Account → Delete Account. In older versions of the app, scroll to the bottom of the Profile tab and tap Delete account.
Confirm the action when prompted.

Your account is deleted immediately. You will be signed out and your data will be queued for permanent removal.

Option 2: Request deletion by email

If you cannot access the app, you can request account deletion by email:

Send a message to support@studyduo.app
Use the subject line: Account deletion request
Include the email address associated with your StudyDuo account so we can verify your identity

We will process your request and confirm deletion within 30 days.

What data is deleted

When you delete your account, the following data is permanently removed:

Profile information (display name, avatar, email, date of birth, language preference)
Study sessions history, session ratings, tags, and feedback
Goals, calendar entries, and progress statistics
Achievements and gamification progress
Push notification tokens
Authentication credentials

What data is retained

Some data may be retained after account deletion when required by law or for legitimate operational reasons:

Purchase records — kept for up to 7 years to comply with tax and financial regulations. These records do not contain personal identifiers beyond what is required by Google Play and Apple billing systems.
Anonymized analytics — aggregated and anonymized usage statistics that cannot be linked back to you may be retained indefinitely.
Crash and error logs — anonymized technical logs may be retained for up to 90 days for service stability.

Subscriptions: Deleting your account does not automatically cancel an active subscription. Please cancel your subscription separately through your Google Play account or Apple subscriptions page before deleting your account to avoid further charges.

Questions

If you have any questions about account deletion or your data, contact us at support@studyduo.app.

For more details on how we handle your data, please see our Privacy Policy.